Privacy and Personal Data

Account data includes name, email, verified phone, account role, and session records. Instructor profile data may include expertise, biography, experience, images, and professional links shared by the instructor.

Live learning records include the selected course, enrollment and payment status, schedule, class access requests, class messages, assignment submissions, and instructor feedback. Support requests and security and error logs may also be retained. edlup does not store card numbers or card security codes.

Data supports account creation and verification, instructor account review, course publishing and discovery, enrollment, access to sessions, materials and assignments, reminders, and support.

Where applicable, payment, invoice, refund, and instructor payout records are used to handle those transactions and applicable obligations.

Instructors can access relevant enrollment and learning information for their own students. Assignment submissions and personal feedback are restricted to the authorized student and instructor. Messages and display names shared in a class can be seen by its authorized participants.

Instructor profiles and published course information may be public to help students discover courses.

Hosting, identity, payment, video, email, and media providers may process the data needed to deliver their services. Applicable requirements for international transfers must be observed when providers operate abroad.

Technical information needed to access live sessions may be processed. Recordings are not a default course promise. If a session will be recorded, its purpose, access scope, and required notices or permissions are explained beforehand.

Session, security, language, and consent records may be used to operate the platform. Measurement tools such as Google Analytics, Meta Pixel, and PostHog load only after the relevant cookie consent.

Rejecting measurement cookies does not prevent enrollment or account access. You can change your choice through Cookie settings in the footer.

Data is retained for as long as needed for its purpose and applicable retention obligations. Closing an account does not require immediate deletion of unsettled transactions or financial and security records that must be kept.

Contact support about access, correction, deletion, or other applicable data rights. Information may be requested to verify your identity when handling a request.